We know that for some clients dental hygiene appointments can be a daunting experience and something they easily delay or avoid. One of main reasons I have found is related to discomfort they may have experienced in the past.
Clients make their feelings well known inside and outside the dental operatoy, while discussing their experiences with friends and family.
Since working chair-side for well over a decade, as well as being privileged with my current role to hear from hundreds of hygienists, about what makes a positive impact on their appointments. I have learned ideal strategies hygienists can utilize to make a true difference.
Recognizing our client's comfort is a top priority is one thing, but implementing strategies to meet their on-going needs is another.
One of the best skills we can have as dental hygienists is the ability to put ourselves in our clients shoes. This empathy will allow you to meet the needs of your clients. If you let your clients truly express how they feel, you can begin to create a comfort zone that will build trust to last a lifetime.
Taking the time to talk about appointment details, letting clients know they can rise their hand at anytime for you to stop, can make a world of difference. Another critical factor is the "why", a key part of our dialogue, if clients don't understand the "why" behind what we are doing ( ie. probing) they are more likely to be resistant. The client education that takes place in our operatories is needed for change and improvement to occur.
In addition to our communication strategies, such as listening to our clients to ease fears, we know there are many situations more tangible tools are required. Yes, choosing the perfect instrument, or the gentlest touch can aid in comfort, but we have all had those periodontally involved clients that need more in order to provide comfort chair-side.
For all those dental hygienists out there that can delivery local anesthesia you are lucky to have the ability to do so. Others, like myself in Ontario need to rely on a dentist, or use other means such as a non-injectable local anesthesia. I have found over the years RDH's are looking for something quick, easy and effective, as timing is everything with a busy and fast past environment.
In many situations a non-injectable option is really all the client may need. When clients are presented with the option to quickly and easily numb their sensitive tissues, they welcome this and are truly grateful. Clients see it allows the dental professional to conduct treatment as effectively and efficiently as possible, as well as ease their anxiety.
Another benefit to implementing a non-injectable option is clients value the extra steps you are taking to meet their needs, in order to provide exceptional service, and this mean everything to them. This is when you start to hear the positive stories that clients are sharing with friends and family.
My role with Oral Science has allowed me to educate on a leading and unique option for a non-injectable local anesthesia to support hygiene appointments. It is called Cetacaine and it was specifically designed to deliver a profound anaesthesia in a completely non-invasive way.
It's important to look at options that are available, and make decisions that work best for your clients, you as the provider, and of course the office or working environment your are providing services in.
When the client experience is managed to the best of our ability success will always follow.
Yours truly,
Lisa
Testimonial from Julie RDH practicing in Ontario, GTA
After 15 years of practicing chair-side, I have found a solution for those clients that say "just a light scale please". When using Cetacaine I can have success treating clients who are nervous about discomfort during treatment. It puts my clients at ease and provides the comfort they need so I can do what I need to do as a dental hygienist.
I find it is very important for my clients to be comfortable, but it's equally important to be effective during debridement. Using a non-injectable local anesthesia allows me to do this.
This comment has been removed by the author.
ReplyDeleteThis comment has been removed by the author.
ReplyDeleteThis comment has been removed by the author.
ReplyDeleteThis comment has been removed by the author.
ReplyDeleteUsually, I never comment on blogs but your article is so convincing that I never stop myself to say something about it. You’re doing a great job. Please Keep it up. Best Dentist Parramatta
ReplyDelete
ReplyDeleteplastic surgery south korea
Dentists can diagnose and treat some patients using telecommunications technology, including two-way video, smartphones, and email; it's called telehealth. Details at goodsamdental.org
ReplyDeleteI am truly impressed by the details which you have provided regarding dental hygiene appointments. It is an interesting article for me as well as for others. Thanks for sharing such articles here. Dental Implants in Perrysburg
ReplyDeleteWith proper care, your teeth and gums can stay healthy throughout your life. The healthier your teeth and gums are, the less risk you have for tooth decay and gum disease. Know more from tijuanadentistcenter.com.
ReplyDeleteI appreciate your efforts which you have put into this article. This post provides a good idea about bad breath for dental hygiene appointments.. Genuinely, it is a useful article to increase our knowledge. Thanks for sharing such articles here.bad breath
ReplyDeleteYour blog is really good and it helps others. It's a perfect solution for those who search for it. Please share more information like this. immediate denture
ReplyDeleteI found decent information in your article. I am impressed with how nicely you described this subject, It is a gainful article for us. Thanks for share it. dentist north charleston sc
ReplyDeleteI would like to say this is a well-informed article as we have seen here. Your way of writing is very impressive and also it is a beneficial article for us. Thanks for sharing an article like this. oral surgeon summerville sc
ReplyDeleteThere are many blogs I have read. But when I read Your Blogs I have found such useful information, fresh content with such amazing editing everything is superb in your blog. Thank you so much for sharing this useful and informative information with us.
ReplyDeleteOnline medicine discount
Amazing site http://spellcasterreviews24.wordpress.com I really recommend.
ReplyDeleteI generally want quality content and I found that in your post. The information you have shared about.fastbraces providedis beneficial and significant for us. Keep sharing these kinds of articles here. Thank you.
ReplyDeleteUsually I never comment on blogs but your article is so convincing that I never stop myself to say something about it. You’re doing a great job. Please Keep it up.denture repairs brisbane
ReplyDeleteI read the above article and I got some knowledge from your article. It's actually great and useful data for us. Thanks for share it. dentist open sunday auckland
ReplyDeleteThe information you've provided is useful because it provides a wealth of knowledge that will be highly beneficial to me. Thank you for sharing about dental clinic in thiruvalla. Keep up the good work.
ReplyDeleteI generally check this kind of article and I found your article which is related to my interest. Genuinely, it is good and instructive information about.Emergency dental clinic charlotte NCThanks for sharing an amazing article here.
ReplyDeleteYou wrote this post very carefully. The amount of information is stunning and also a gainful article for us. Keep sharing this kind of articles, Thank you. blakeney family dentistry nc
ReplyDeleteI always check this type of advisory post and I found your article which is related to my interest. This is a great way to increase knowledge for us. Thanks for sharing an article like this. family dental office in indian land sc
ReplyDeleteI generally want quality content and I found that in your post. The information you have shared about dentist open sunday aucklandis beneficial and significant for us. Keep sharing these kinds of articles here. Thank you.
ReplyDeleteI am appreciative of this blog's ability to provide information on such an important subject about Dental Implants in Bhopal. I discovered other segments here, and I'm excited to put these new instructions to use.
ReplyDeleteVery good, This information is essential and informative which you have shared here. Read more info about orthodontist near me. It is beneficial for beginners to develop their knowledge. It is very gainful information. Thanks for share it.
ReplyDeleteI always check this type of advisory post and I found your article which is related to my interest.Transparent Braces For Teeth This is a great way to increase knowledge for us. Thanks for sharing an article like this.
ReplyDeleteThis blog is really helpful to deliver updated affairs over internet which is really appraisable. Wollongong All On 4
ReplyDelete
ReplyDeleteWow, excellent post. I'd like to draft like this too - taking time and extremely hard work to make a great article. Visit Flu vaccine. This post has inspired me to write some posts that I am going to write soon.
The representation of this article is actually superb. I think this is a genuinely beneficial and instructive article for everyone, I appreciate this kind of writing, Thankful to you for sharing an article like this.Affordable Braces
ReplyDelete