Get your QA on! ( Ontario RDH's)

I've spent over 10 years of my career being part of the CDHO quality assurance program,  as a peer assessor.  From 2006 - 2017. 

I know the quality assurance audit and submission process has it's ups and downs, but overall I think we can all agree there has been some great improvements over the years. The changes are all about making it a smooth and transparent process to meet the needs of registrants. 

I have recently read on a dental hygiene network/social media platform that some RDH 's in Ontario are not happy with the QA program. They are challenging the need for such a rigorous process. I can honestly say out of the hundreds of QA records I have assessed there has been a need for some registrants to make changes, in order to meet standards of practice. There has also been essential learning that has occurred due to the QA process. It's been shown to work and benefits the professional and in-turn the public. 

Working towards not just maintaining a professional competence level, but also continually working towards improving knowledge and competence is a critical part of being a regulated health care professional. The QA process should be looked at as a program to support RDH's in this area of their career, and to ensure we are all continually providing safe and effective care. 

For those RDH's in Ontario that would like to talk to a colleague with a peer assessor perspective, or just not sure where to start with CQI hours, goals, non-goal related activities, practice profile, or anything QA related I'm only a phone call or email away.  I would love to talk to you and provide any assistance needed. 

There is also more formal support, for example through rdhu that offer services such as QA coach and packages/services to help RDH's with their quality assurance. Contact:

Let's all do our best to support each other and remind ourselves we have a career that is forever evolving and changing due to evidence based information. When we take part in submitting our learning and practice processes to our college, we are strengthening our skills and knowledge for future growth.

Lastly, don't forget to complete your CDHO self-assessment online by January 31, 2019. 

I can be reached anytime at (416) 723-5943 or email STRICTLYDENTALPRO@GMAIL.COM

Your truly, 
Lisa 💜


  1. Thanks for taking the time to share this informative information with us. I enjoyed all the details that you provide in each of your articles. Have a great rest of your day.
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